At work I work a lot with customers face to face. I have to admit that I've got a talent for it, the majority of my customers seem to love me. Recently I've noticed that I tend to use the same phrases and sayings with each customer. It always seems to put a smile on their faces and seems to make them fell warm and fuzzy inside. The thought crossed my mind the other day. Do my customers realize that I'm giving everyone the same phrases, or do they think that they are each special? I do care about my customers, more than most people do I think, I just find it interesting that by repeating myself I'm actually appeasing people and making them feel good.
An unobstructed, unbiased look into my thoughts, feelings and outlook on life.